NETWORK SUPPORT
For most companies, network downtime can be crippling. This
is why having the right IT support company is one of the most
crucial partnerships they can have. A "one man show" support
company is never a good solution. They can cost less than a
full source IT company, but can have many drawbacks. Having no other
support to help in the case of illness or vacations, no time to keep
up on new technology and not having the resources during busy times
are just to to name a few.
Here are some areas that are a benefit to utilizing a full
service IT company:
- More than one technician - Having several technicians
has many advantages. Among these are cross support for
companies, the ability to discuss difficult issues with each
other and to use more than one technician to speed up the
completion of a single job.
- Full administration staff - Having an administration
staff to answer the phones when a client calls is one of the
most reassuring aspects of a full service IT company. They
are also helpful in working with clients to ensure they are
proactively supported.
- Offer solutions others cannot - There are several
areas that a full service IT company offers support that is
almost impossible for a single technician. Some are having
multiple technicians onsite at once to work on a bigger project,
the IT company can be certified by companies such as Microsoft,
Cisco and HP and offering a remote network monitoring solution.
Remote monitoring can be costly to the company providing it,
which would not be in the financial scope of a single
technician.
- Keep up with new technology - With certifications
from major manufacturers, IT companies can get beta versions of
software and hardware. They also have the ability to send
technicians to training to learn about new products.
Call us today for a Free Evaluation of your network. We
will inspect your current network infrastructure and discuss your
needs for the future. |
